Hosting at EthioTelecom

I recently hosted a website at Ethiotelecome. It wasn’t easy or nice. What usually take less than a week on other hosting companies it took me more than a month to set up.

You wouldn’t have any choice if you like to go with the “com.et” domain.

The big problem I face was lack of information. There are no guide or documentation on how to do things on the official site. I had to email the “support”, wait for a couple of more days, technically I had to beg for the documentations.

Once the hosting was done I uploaded a WordPress installation and learned the hustel was far from over when I get the “white screen of death”, that is, once you finish installing the WordPress all you will get is a blank white page. I enabled debugging mode trying to figure out the problem, turns out a bunch of PHP functions were disabled for “security” reason including the famous “phpinfo()”. I pulled my hair.
Warning: fwrite() has been disabled for security reasons in /emcdata/www/[domainname]/www/wp-includes/class-http.php on line 839

The other annoying glitch is you cannot reach your site unless “www” prefix is appended onto the URL. Without the three Ws followed by a dot your site is non-existence.

Email service is the other annoying thing you would get at Ethiotelecom, here is common error message you will get when you try to send an email to the ethiotelecome hosted email:

This is an automatically generated Delivery Status Notification
THIS IS A WARNING MESSAGE ONLY.
YOU DO NOT NEED TO RESEND YOUR MESSAGE.
Delivery to the following recipient has been delayed:
fname.lname@domain.com.et
Message will be retried for 2 more day(s)
Technical details of temporary failure:
DNS Error: Domain name not found

If you are planning to have complex site with a lot of server side programming like Perl, PHP or Python, Ethiotelecome isn’t a place for you. If you answer “yes” to all of the following questions then Ethiotelecome might be a hosting company for you:

  • Is Speed is an issue and your site’s only visitors are only from Ethiopia?
  • Is your site only consists a few static pages with no server side programming?
  • You just want to have the domain name for yourself and have another site you can forward your visitors to?

My suggestion is whatever your answer is, you should pass on and spend your money and effort somewhere else who seriously consider the hosting and domian name business more seriously.

Ethiotelecom is a company that consider time like nothing, money like it come for free and who has no respect or whatsoever for their client.

I have a “free” subdomian and hosting plan at Awardspace and it is 100 times greater ET.

Guides you might find helpful I get from the “ethiotelecome support” download them, DNS webhosting and email configuration manual (PDF), Email Configuration Manual (PDF), Webhosting and Database manual (PDF)

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